UMATCHINA · SERVICES

Your Matcha. Our Expertise.

From sourcing and product evaluation to private-label packaging and international delivery, UMATCHINA helps businesses simplify their matcha procurement from China.

02 — HOW WE WORK

A Clear Path from Inquiry to Delivery.

Our team helps coordinate product selection, sampling, order confirmation, production follow-up, and international shipment arrangements based on your purchasing requirements.

001

Inquiry

Submit your requirements

002

Selection

Match suitable products

003

Sampling

Evaluate samples

004

Order

Confirm terms & production

005

Delivery

Coordinate shipping

Below 50 KG

Small Wholesale

Order standard grades through our sales contact — we confirm availability, costs and shipping arrangements individually.

50 KG & Above

Bulk Wholesale

Submit a purchasing brief to enter dedicated product selection, sample testing, quotation and order coordination.

Typical bulk sourcing process. Sampling, production and shipment arrangements vary by product and order. Experienced buyers may skip steps they have already completed, such as re-sampling.

03 — SERVICE DIRECTORY

Find the Service You Need.

Jump straight to the service topic you are looking for — each card links to the detailed section below.

04 — SAMPLING & PRODUCT TESTING

Evaluate Before You Commit.

We help bulk buyers arrange matcha samples for color, flavor, and application testing before proceeding with larger purchasing decisions.

What We Arrange

Sample quantities matched to your testing plan — color, flavor, and application evaluation for beverages, baking, or blended products.

What to Confirm

Sampling quantities, costs, availability, and delivery arrangements are confirmed according to the selected product and project.

REQUEST SAMPLES
05 — PACKAGING & LABELING

Flexible Packaging Solutions.

Packaging options for different order sizes, applications, and branding requirements.

Assorted matcha packaging formats including pouches and tins
Packaging styles — illustrative reference
Available Options

Sachets · Tins · Aluminum Foil Pouches · Bulk Packaging

What to Confirm

Packaging size, label requirements, customization details and estimated order quantity.

VIEW PACKAGING DETAILS
06 — OEM & PRIVATE LABEL

Your Brand. Our Sourcing Support.

Develop your own branded matcha products with coordinated product selection, packaging customization, design assistance, and production arrangements.

Blank pouches and label proofs prepared for a private-label matcha project
Private-label development — illustrative reference
What We Coordinate

Product selection, packaging customization, design assistance, and production arrangements for your branded range.

What to Confirm

Packaging design support is available for qualifying OEM projects; minimum quantities are confirmed by packaging type.

START AN OEM PROJECT
07 — GLOBAL SHIPPING & LOGISTICS

Flexible International Delivery.

UMATCHINA supports worldwide shipment coordination through air freight, sea freight, and suitable international shipping arrangements.

Air Freight

Fastest option for urgent or high-value orders — typically 5–10 days to major destinations.

Sea Freight

Cost-efficient for full or consolidated container volumes on longer lead times.

Trade Terms

FOB and DDP options may be available depending on the destination and order requirements.

Your Forwarder

Buyers may also arrange collection through their preferred freight forwarders.

08 — QUALITY & DOCUMENTATION

Professional Support for International Trade.

We coordinate product specifications, applicable testing reports, certificates, and relevant export documentation for your market.

Specifications

Product specification sheets covering origin, grade, mesh profile, moisture and microbiological parameters.

COA

Certificates of analysis issued for the produced lot, coordinated with the manufacturing partner.

Third-Party Testing

Applicable third-party testing reports arranged according to product and destination requirements.

Export Documents

Commercial invoice, packing list, certificate of origin and other required export paperwork.

Document availability depends on the selected product, production partner, shipment, and destination requirements.

09 — AFTER-SALES SUPPORT

Support Beyond Delivery.

If a product or shipment issue arises, our team helps review the relevant information and work toward an appropriate resolution.

How We Handle

We review the information you provide, coordinate with the manufacturing or logistics partner, and work toward an appropriate resolution.

What to Confirm

Replacement or other remedies are handled according to the verified issue and agreed order terms.

CONTACT OUR TEAM
10 — FACTORY VISITS

Explore the Source Behind Your Supply.

For qualified purchasing projects, factory visits may be arranged upon request, subject to approval and availability from our manufacturing partners.

Eligibility

Available for qualified purchasing projects exceeding 1 metric ton, subject to approval and availability from our manufacturing partners.

Coordination

Our team can assist with visit scheduling, supplier communication, and on-site interpretation arrangements.

PLAN A VISIT
11 — SERVICE TERMS & FAQ

Clear Answers Before You Order.

Yes. We can ship to most destinations worldwide, with the exception of certain restricted or special regions.

We primarily offer two international trade arrangements:

  • FOB (Free on Board): Buyers arrange and pay for international ocean freight, customs clearance, and other applicable destination charges.
  • DDP (Delivered Duty Paid): We coordinate shipping and customs clearance under the agreed DDP arrangement. Applicable duties and clearance costs are included in the confirmed DDP quotation, subject to the agreed terms.

We also coordinate air freight, sea freight, and shipments through your preferred freight forwarder. Available options depend on the destination and order requirements.

Please contact our team with your complete delivery address, contact details, and estimated order quantity for a shipping quotation.

Our matcha products are made from selected tea cultivars cultivated in China, including varieties that differ from those commonly used in Japan.

Depending on the product and growing region, our tea cultivars may include:

  • Fuding Dabaicha
  • Longjing No. 43
  • Mingshan No. 131
  • Yabukita
  • Wuniuzao
  • Chuanmiao
  • Fuyun No. 6
  • Niaowangzhong
  • Selected local tea varieties

These cultivars are selected and cultivated in suitable tea-growing environments to support the production of quality matcha.

Yes. Our International-grade matcha products are intended for markets outside the European Union and may be supplied to countries where the relevant product meets applicable local requirements.

We can provide available certifications and supporting documentation for the intended destination market.

Please contact our team to confirm the documentation and compliance requirements for your country before ordering.

Our products are primarily shipped from China.

For customers in the Americas, shipments may also be arranged from our Los Angeles warehouse when local inventory and fulfillment services are available, potentially offering faster delivery and lower shipping costs.

Shipping costs and estimated delivery times vary according to the destination, product weight, and transportation method. Please contact us for details.

We support payments in multiple currencies, including USD, EUR, and CNY, depending on the transaction arrangements.

Available payment methods may include:

  • International bank transfers
  • Wise
  • PayPal
  • Zelle

Payment availability depends on the order type, currency, and receiving arrangements. Please contact our team to confirm the available payment method for your order.

For standard bulk matcha products, we can arrange aluminum foil packaging in different sizes, including 1 KG, 5 KG, and 10 KG. We also support customized label designs for aluminum foil pouches.

For orders of 300 KG or more, additional packaging customization may be available, including:

  • Metal tins
  • Individual sachets
  • Customized aluminum foil pouches
  • Private-label packaging
  • Other packaging formats upon request

Customized packaging materials are quoted separately.

We can also provide complimentary packaging design assistance for qualifying orders. Simply provide the required product information, text, and branding materials, and our team can assist with the design. Alternatively, you may submit your own packaging artwork, and we can coordinate production and delivery.

Please contact us to discuss your specific packaging requirements.

Yes. We can provide complimentary samples of up to 50 g per matcha grade, depending on availability and the sampling arrangement. Sample quantities are generally between 30 g and 50 g per grade.

You only need to cover the actual shipping cost to your delivery address.

Please let us know which matcha grades you would like to evaluate and your intended purchasing requirements. Our team will help arrange suitable samples.

For smaller orders of less than 50 KG, please visit our SHOP page to purchase available matcha products directly. This is generally the fastest option for small-volume purchasing and product evaluation.

For larger wholesale or OEM requirements, our standard minimum order quantity (MOQ) is 300 KG. Please use our Request a Quote form to provide your requirements. Our team will prepare a quotation based on your order quantity, selected grades, packaging specifications, and other requirements.

We coordinate relevant product and shipping documentation, which may include:

  • Product specification sheets
  • Certificates of Analysis (COA)
  • Applicable third-party testing reports
  • Available manufacturing certificates
  • Export and shipping documentation

Document availability depends on the product, production partner, shipment, and destination requirements.

Please contact our team if you require specific documentation for your import process.

If you experience a quality issue after delivery, please contact our team with your order information, product details, and supporting photographs.

We will review the issue, coordinate with the relevant manufacturing or logistics partner, and work toward an appropriate resolution under the agreed order terms.

If products are damaged during transportation due to packaging problems, or if items are missing from your shipment, we will arrange replacement of the verified affected or missing quantities.

Yes. For qualified single orders exceeding 1 metric ton (1,000 KG), factory visits may be arranged upon request.

Visits are subject to scheduling, availability, and approval from our manufacturing partners.

Please contact our team in advance to discuss your purchasing requirements and arrange a potential visit.

12 — START A CONVERSATION

Ready to Source Matcha?

Let us know your purchasing needs and discover a sourcing solution tailored to your business.